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Auckland Armageddon 2019 FAQs

Where is the event?
ASB Showgrounds, 217 Green Ln W, Epsom, Auckland 1051

What are the show times?
Friday 25th October - 6pm to 9pm
Saturday 26th October - 10am to 6pm (9am early access)
Sunday 27th October - 10am to 6pm
Monday 28th October - 10am to 5pm

What kind of parking is available?
Car parking is available onsite at the ASB Showgrounds during most events on a first come, first served, basis. Cost of parking is, $5 for the first hour and $2 an hour thereafter to a maximum of $19 per day, per vehicle. For more information on parking head to http://www.asbshowgrounds.co.nz/services/. Limited free parking is available on the roads surrounding the venue. All parking costs are set by ASB Showgrounds. 

What kind of public transport is available?
Bus - For details on how to bus to the event, use the AT Metro Journey Planner: https://at.govt.nz/bus-train-ferry/journey-planner/ 
Train - Take the Southern Line Train to Greenlane Station
For full transport details, check out the transport page here: https://www.armageddonexpo.com/General-Info/Transport-for-Auckland/

Is there an ATM?
Yes there is an ASB ATM located inside the main entry. However, we always recommend bringing cash as some stalls only take cash.

What food is available?
There is a venue café with a range of food and drink available, and there will be a number of food trucks outside.

Can I bring my own food and drink?
Yes, you can. It is always good to bring water and some snacks.

Can I smoke at the venue?
No. ASB Showgrounds is a smoke-free location. You must be outside the venue in order to smoke.


What happens if I lose my child?
If you see or have lost a child, head over to the Info Desk. If you have lost a child, our staff members will ask for a description (gender, age, defining features, their outfit for the day) to help others locate your child or children. We recommend writing your phone number on your child’s arm in felt pen or labelling their clothes to help with this process.

Where can I find lost property?
Lost property will be stored at the Info Desk in the main entry. Check in with our team there to see if they have your lost property. If you realise you’ve lost something after the event has closed, you will need to contact the venue directly.

Is there cloakroom services?
No, sorry. The venue does not offer cloakroom services. Any valuables you have should be kept on your person or not brought into the venue.

Where is first aid?
First aid staff will be located near the Info Desk. Please head to the Info Desk if you wish to contact First Aid about a serious injury.

Is the event accessible to those with wheelchairs?
Yes, ASB Showgrounds is accessible to wheelchair users. For further questions about venue accessibility please see https://asbshowgrounds.co.nz/contact/ 

Can I leave the venue and come back in the same day?
Yes, but you will need to make sure you get a stamp as you leave the venue gates, which allows you one re-entry and is only valid for the same day your ticket was purchased for.

Can I film/take photos at the event?
General event photos and videos are accepted. Please note: filming panels and filming or photographing the celebrity guest signing area and photo booth is prohibited. At no point should footage taken at Armageddon Expo be sold for profit. If you have a special filming request or are interested in recording footage for a documentary or other non-press content please contact [email protected]

Who do I contact if I have a media enquiry?
To submit an application to attend the event with a Media Pass, please fill out this form here: https://forms.gle/gZJeTJAmEcfgWQW48 
For considerations for celebrity guest interviews (prior to and during the event) please contact [email protected] to submit an interview request. Guest interviews will take place at the discretion of celebrity talent and their management.

What is your photography policy?
Please be advised that photographs will be taken at this event for use on the Armageddon expo website, for use in promotional and/or marketing materials. By entering the expo, you consent to Armageddon expo photographing and potentially using your image and likeness for promotional or marketing purposes.

Can I record or livestream panels?
No, the filming and/or streaming of panels is not allowed.

Can I bring my drone?
No. Drones are prohibited both inside and outside the venue.

Can I volunteer at Armageddon?
To express interest in volunteering at Armageddon check out our website: https://www.armageddonexpo.com/Volunteering-At-Armageddon/ 

Who is the organiser of the show?
Beyond Reality Media Premiere Event Management Ltd. (BRM) Is the company that runs all of the Armageddon Expo events. BRM was created back in 1995 by Bill and Adele Geradts who are passionate about creating events for like-minded fans.

What kind of entertainment can I expect to see at the event?
There is a huge range of activities and entertainment available at Armageddon such as interactive gaming activations, cosplay activities (including cosplay panels, a parade and competition), a chilli eating competition, live wrestling and collector card tournaments (Pokémon, Magic the Gathering). VR gaming and esports setups as well as various amusement and ride vendors. Those who are attending to meet celebrity guests, will enjoy the Main Stage which features both celebrity and event panels among others.

Do you have to pay extra for panels?
No, all panels are free except for the VIP panels are only available for Premium Pass and Ultra pass holders. Schedules will be found here closer to the event: https://www.armageddonexpo.com/Schedules/ 

What celebrity guests are attending?
Our epic line-up of celebrity guests can be found here: https://www.armageddonexpo.com/Guests/. Please note all Guests appear health and work commitments pending.

What can I buy at the show?
There is a huge range of exhibitors selling all sorts of goods including but not limited to pop culture merchandise, clothing and accessories, gaming tech, films, comics, games and handmade artwork and crafts.

Where do I get tickets from?
Tickets for Auckland will be available through iTicket on August 1st
https://www.iticket.co.nz/go-to/armageddon-expo-2019  
Tickets will also be available to purchase on the day at the event.

Do kids get in for free?
Children aged 4 years and under are free (with an accompanying paying adult) and do not require a ticket. Children 5-12 are $12.00 each.

Do you offer a Family Pass?
Yes, a single day Family Pass (2 adults and 3 children) is available for $60.00

Do you offer a Student Discount?
Yes, a single day Student Pass is available for $23.00.

Do you offer a Senior Discount?
No sorry, our event does not come with a senior discount option.

Do you offer a discount for carers?
No sorry, our event does not come with a carers discount option.

Can you scan tickets from my phone or do I need them printed out?
We can scan printed tickets or digital tickets from your phone.

What is a Premium Pass?
A Premium Pass is one of the Armageddon VIP Passes. For more information on what the pass offers check out:
https://www.armageddonexpo.com/General-Info/Auckland/ 

What is an Ultra Pass?
An Ultra Pass is one of the Armageddon VIP Passes. For more information on what the pass offers check out:
https://www.armageddonexpo.com/General-Info/Auckland/ 

How do I get a photo or autograph with a celebrity guest?
You can only get an autograph or photograph by purchasing a token (a type of ticket that we use for autographs and photos). One Autograph Token gets you one signature from one guest, on an item of your choice (e.g. one DVD and one photo would require purchasing two tokens). One Photograph Token can include up to 3 people in the photo (excluding the celebrity guest or guests). Select Tokens may be available ahead of the event online. All Tokens are sold at the show from the Token Booth.

Can I get a personal item signed by a guest?
We provide a range of 8x10 prints for autographs however, you may choose to bring a personal item to be signed. The signing of personal items is at the discretion of the guest. Please do not bring anything inappropriate. Items such as DVD’s, books, pop figures and posters are acceptable.

What is an Absentee Pack?
An Absentee Pack is the way to purchase an autograph if you can’t attend the show. Absentee Packs go on sale two weeks before the event. Simply choose the photograph you want and purchase the autograph and shipping, and we’ll arrange the rest!

Can I bring gifts for a guest?
Guests love meeting their fans at Armageddon. We understand sometimes you would like to bring presents as a sign of your appreciation of them - however, please remember many of our guests have travelled from overseas and are often unable to take presents back home with them. If you bring a gift it is at the discretion of the guest if they accept it.

Can I take selfies with the celebrity guests?
Select guests may be available for selfie opportunities, you will need to purchase a Token for that option. Otherwise taking selfies with guests at their signing table, during their panel or on the convention floor is not allowed. Please purchase a photo token if you would like a photo with a guest.

Can I get multiple copies of my photo?
You sure can. Our photographer Gino and his team from Cactus Photography will have reprint options available at the Photo Collection area.

Where are the Token and Photo Booths?
Located in Hall 6, the Token Booth and Photo Booth are located next to the Celebrity Signing Area.

Where do I pick up my celebrity photos?
We have a photo collection area located near the Photo Booth. Please allow between 30 minutes to an hour after the allocated photo session for your print to be available.

I missed my photograph session, what can I do?
We recommend arriving at the Photo Booth at least 10 minutes prior to the allocated start time of your photo session and join the queue. If you do miss your allocated session, please head to the Token Booth to discuss your alternative options. Please note: Photo and Autograph Tokens are non-refundable and non-exchangeable. Armageddon Expo is under no obligation to refund or exchange in circumstances of missed sessions.

What is your refund policy?
Guests appear health and work commitments pending. Armageddon reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements and audience capacity.

In regards to autograph and photograph tokens, if you have purchased an autograph or photo token for a guest who cancels their appearance, you will be offered a refund or the chance to exchange your token(s) for another guest of the same cost. Please note that photo and auto tokens for attending guests are non-refundable and non-exchangeable. Armageddon Expo is under no obligation to refund or exchange in circumstances of missed sessions.

For ticketing refunds: “iTICKET generally can not issue refunds or exchanges after a ticket has been purchased. Please be sure you choose your tickets carefully and agree to the terms and conditions of sale before confirming your purchase. If an event is cancelled or postponed without a rain date being offered, or a refund is required by law, liability is limited to refunding the ticket price only. All other fees and charges are non-refundable.”

What cosplay props can I bring?
The Health and Safety of our attendees, staff and vendors is Armageddon’s number one priority, and we have a strict weapons and prop policy to ensure this, if you’re planning to attend any of our events with a prop, make sure it matches convention safety standards by checking out our Weapons and Prop policy here: https://www.armageddonexpo.com/Weapons-Policy/ 

Following the Christchurch Mosque Attacks earlier this year we made some adjustments to our cosplay and weapons prop policy. Those amendments will remain in place for the Auckland event this year.

To reiterate for anyone unsure, real life and imitation military uniform of any kind will not be permitted under any circumstances. One general camouflage patterned clothing item is permitted such as trousers or a top by itself however, a full camouflage outfit or imitation military uniforms is not. This extends to SWAT style uniforms. Pre-1900's military uniform is permitted.

Furthermore, all imitation firearms whether they are handmade, a toy or not will not be permitted. Items that have the appearance of a working firearm, even where they do not function as one, are classified as imitation firearms. As imitation firearms can cause public alarm, these will not be permitted at our event. Weapons from sci-fi and fantasy shows and brightly coloured toy weapons that clearly do not resemble working firearms will be permitted.

We’d also like to highlight the following policy points:
All prop weapons must be submitted to prop check when entering an Armageddon Expo event. Armageddon Expo staff and representatives have the sole discretion to approve prop weapons. Prop checks are located at the main entrance of any Armageddon Expo event. Once your prop is checked staff will put a bright cable tie around a part of your prop so other staff and attendees can see it has been checked.
Please when traveling to and from the event ensure that your prop weapons are safely transported so that you don’t raise concern from the general public and attract the attention of local law enforcement.

If you buy weapons at an Armageddon Expo event. All exhibitors must adhere to a strict R16 Weapons Customer Policy and will also provide an information leaflet summarising the Weapon Policy with all purchases. If you buy a prop or other weapon from an exhibitor at an Armageddon Expo event, you must keep it sealed in the secure packaging for the duration of the event. Those who disobey this rule will be removed from the event. Additionally prop weapons purchased at the event that do not meet the weapons policy may not be openly carried at the event.

Attending any Armageddon Expo event means that you agree to comply with all rules and policies regarding the safety of all attendees, including this weapons policy. You further understand and agree that, for your own safety and the safety of everyone at an Armageddon Expo event, Armageddon Expo staff and representatives hold the right to inspect your costumes, prop weapons and any other item you bring to the event. We may temporarily or permanently remove any attendee at any time for violating this weapons policy because every attendee’s safety is of the utmost importance.

For queries about our Cosplay Prop and Weapons Policy please feel free to contact us through our Facebook page or at [email protected] 

Prohibited Items
The following items are prohibited from all Armageddon Expo events:

  • Drones
  • Homemade Stilts
  • Alcohol and other illegal substances
  • Helium Balloons
  • Lasers
  • Confetti or loose glitter
  • Lighters or other flammable sources
  • E-cigarettes and vaping devices
  • Roller Skates, skateboards, hoverboards and scooters

What is your harassment policy?
At Armageddon Expo, we value the safety of our attendees and want everyone to have a safe, enjoyable time at our event. We firmly believe in the saying “Cosplay is Not Consent”. Please ask cosplayers before photographing them and treat all your fellow attendees respectfully. If you witness or experience harassment, please tell a member of the Armageddon staff or security team.

What is the Cosplay (Costume-Play) Parade?
The Cosplay Parade is an opportunity to show off your awesome costume and efforts without the pressure of the competition. Anyone is welcome to join. To take part all you need to do is sign up at the Info Desk during the event. For more info check out our website: https://www.armageddonexpo.com/Events/Instance/Cosplay-Parade 

For other cosplay questions check out Cosplay FAQs Link: https://www.armageddonexpo.com/General-Info/Cosplay-FAQs/ 


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