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Christchurch and Tauranga Armageddon 2019 FAQs

Where is the event?
Westpac Stadium, Westpac Stadium, 105 Waterloo Quay, Pipitea, Wellington
Venue website: https://www.westpacstadium.co.nz/ 

What kind of parking is available?
Both standard and accessible parking is available at the venue for $10 a day. For more info: https://www.westpacstadium.co.nz/visiting-us/parking/ 

What public transport routes are available?
There are a range of public transport options available please see the Westpac Stadium website for more info. https://www.westpacstadium.co.nz/visiting-us/getting-here/  
Be sure to check the Metlink website for any route maintenance and transport updates.
https://www.metlink.org.nz/service-updates/buses-replace-trains-upcoming-planned-rail-maintenance-2/?fbclid=IwAR0jpPcEvev8aYJMLhgk7c_KhddonkcbvpdsbTaXYdCuM0grfeSTZiHyrKM 

What times is the show open?
Saturday April 13th: 9:00am-5:00pm
Sunday April 14th: 10:00am-5:00pm
Monday April 15th: 10:00am-4:00pm

Is there an ATM?
Yes the venue has Westpac ATM’s available.

What happens if I lose my child?
If you see or have lost a child, head over to the Info Desk (located just inside the main entry doors). If you have lost a child, our staff members will ask for a description (gender, age, defining features, their outfit) to help others locate your child or children. We recommend writing your phone number on your child’s arm in felt pen or labelling their clothes to help with this process.

Where can I find lost property?
Lost property will be stored at the Info Desk (located just inside the main entry doors). Check in with our team there to see if they have your lost property. If you realise you’ve lost something after the event has closed you will need to contact Westpac Stadium directly using their Lost Property form: https://www.westpacstadium.co.nz/lost-property-form/ 


Can you page someone for me?
No, sorry. Our paging system is reserved for important event announcements only.

Is there cloakroom services?
No, sorry. The venue does not offer cloakroom services. Any valuables you have should be kept on your person or not brought into the venue.

Where is First Aid?
First Aid assistance will be available at Aisle 19.

What food is available?
There is a venue cafe and coffee carts inside.

Can I bring my own food and drink?
Yes, you can. In fact, we recommend bringing your own water and snacks!

Can I smoke at the venue?
No. Westpac Stadium is a no-smoking venue. In order to smoke you must go outside the venue gates to the carpark. Please ask venue security if you’re unsure.

Is the event accessible to those with wheelchairs?
Yes Westpac Stadium is accessible to those with wheelchairs. For more info: https://www.westpacstadium.co.nz/visiting-us/disability-access/ 

Is there a Parents Room?
Yes, baby change toilet stalls are located around the venue.

Is there wifi?
No, public wifi is not available during the event.

What can I buy at the show?
There is a huge range of exhibitors selling all sorts of goods including but not limited to pop culture merchandise, clothing and accessories, gaming tech, films, comics, games and handmade artwork and crafts.

Do you have to pay extra for panels?
No, all panels are free. Wellington Armageddon Expo has two stages. The Main Stage is located in the inner stadium ring and is accessible from many of the aisle entries. Stage Two is located on the second level.

What kind of entertainment can I expect to see at the event?
Wellington Armageddon has two stages which will feature celebrity and event panels and cosplay activities (parade and competition). There are also various vendors who provide activities like Virtual Reality Gaming,the Zombie Alley, E-Sports Tournaments, live wrestling and collector card tournaments (Yu-Gi-Oh!, Pokemon, Magic the Gathering).

Will there be a Pokemon Go event at Wellington this year?
Unfortunately the Pokemon Go event last year was completely organised by Niantic and we do not have any say in where and when they will hold future events.

Can I leave the venue and come back in the same day?
Yes, but you will need to make sure you get a stamp as you leave the venue which allows you one re-entry and is only valid for the same day your ticket was purchased for.

What celebrity guests are attending?
Our epic line-up of celebrity guests can be found here: https://www.armageddonexpo.com/Guests/. Please note all Guests appear health and work commitments pending.

Can I film/take photos at the event?
General event photos and videos are accepted. Please note: filming panels and filming or photographing the celebrity guest signing area and photo booth is prohibited. For Media Enquiries please click here: https://www.armageddonexpo.com/Media-Enquiries/ 

Can I bring my drone?
No. Drones are prohibited both inside and outside the venue.

What is your photography policy?
Please be advised that photographs will be taken at this event for use on the Armageddon expo website, for use in promotional and/or marketing materials. By entering the expo, you consent to Armageddon expo photographing and potentially using your image and likeness for promotional or marketing purposes.

Can I record or livestream panels?
No, the filming and/or streaming of panels is not allowed.

Can I volunteer at Armageddon?
To express interest in volunteering at Armageddon check out our website: https://www.armageddonexpo.com/Volunteering-At-Armageddon/

 

General FAQs

What happens if I lose my child?
If you see or have lost a child, head over to the Info Desk. If you have lost a child, our staff members will ask for a description (gender, age, defining features, their outfit for the day) to help others locate your child or children. We recommend writing your phone number on your child’s arm in felt pen or labelling their clothes to help with this process.

Where can I find lost property?
Lost property will be stored at the Info Desk. Check in with our team there to see if they have your lost property. If you realise you’ve lost something after the event has closed you will need to contact the venue directly, as all lost property will be left at the venue.

Can you page someone for me?
No, sorry. Our paging system is reserved for important event announcements only.

Is there cloakroom services?
No, sorry. None of our venues offer cloakroom services. Any valuables you have should be kept on your person or not brought into the venue.

Can I bring my own food and drink?
Yes, you can. In fact, we recommend bringing your own water and snacks!

Can I smoke at the venue?
No. All of our venues are smoke free. 

What can I buy at the show?
There is a huge range of exhibitors selling all sorts of goods including but not limited to pop culture merchandise, clothing and accessories, gaming tech, films, comics, games and handmade artwork and crafts.

Do you have to pay extra for panels?
No, all panels are free at the upcoming events in Tauranga and Christchurch.

Can I leave the venue and come back in the same day?
Yes, but you will need to make sure you get a stamp as you leave the venue gates, which allows you one re-entry and is only valid for the same day your ticket was purchased for.

Can I film/take photos at the event?
General event photos and videos are accepted. Please note: filming panels and filming or photographing the celebrity guest signing area and photo booth is prohibited. For Media Enquiries please click here: https://www.armageddonexpo.com/Media-Enquiries/ 

Who is the organiser of the show?
Beyond Reality Media Premiere Event Management Ltd. (BRM) Is the company that runs all of the Armageddon Expo events. BRM was created back in 1995 by Bill and Adele Geradts who are passionate about creating events for like-minded fans.

WELLINGTON SHOWGUIDE 2019

Ticketing Questions

Where do I get tickets from?
Tickets can be pre-purchased online from www.ticketek.co.nz or from the venue on the day.

Can I buy tickets at the door?
A limited amount of tickets are available on the day but we recommend purchasing your tickets ahead of time to avoid disappointment.

What is your refund policy?
Guests appears health and work commitments pending. Armageddon reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements and audience capacity.

In regards to autograph and photograph tokens, If you have purchased an autograph or photo token for a guest who cancels their appearance you will be offered a refund or the chance to exchange your token(s) for another guest. Please note that photo and auto tokens for attending guests are non-refundable and non-exchangeable. Armageddon Expo is under no obligation to refund or exchange in circumstances of missed sessions.

In regards to ticket refunds, “Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Consumer Guarantees Act 1993). You must apply for a refund within a reasonable time. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances.”

Can you scan tickets from my phone or do I need them printed out?
We can scan printed tickets or digital tickets from your phone.

What is a Premium Pass?
A Premium Pass is one of the Wellington Armageddon VIP Passes. For more information on what the pass offers check out: https://www.armageddonexpo.com/General-Info/Wellington/ 

What is an Ultra Pass?
An Ultra Pass is one of the Wellington Armageddon VIP Passes. For more information on what the pass offers check out:
https://www.armageddonexpo.com/General-Info/Wellington/ 

Do kids get in for free?
Children aged 4 years and under are free (with an accompanying paying adult) and do not require a ticket. Children 5-12 are $12.00 each.

Do you offer a Family Pass?
Yes, a Family Pass (2 adults and 3 children) is available for $70.00.

Do you offer a Student Discount?
Yes, a student ticket (ID necessary) is available for $23.00

Do you offer a Senior Discount?
No, senior tickets are not available for this event.

Do you offer a discount for carers?
No, carers discounts are not available for this event.

Where do I pick up my pre-ordered tickets?
If you've pre-purchased your ticket, just head straight to the stadium gates when you arrive.

Where do I pick up my pre-ordered VIP Pass?
Once inside the event you’ll need to head to the Token Booth on aisle 27 to collect your VIP Pass (and corresponding tokens if you purchased the Ultra Pass)

 

Photograph, Autograph and Token FAQs

How do I get a photo or autograph with a celebrity guest?
You can only get an autograph or photograph by purchasing a token. One Autograph Token gets you one signature per guest per item (e.g. one DVD and one poster would require purchasing two tokens). One Photograph Token can include up to 3 people in the photo (excluding the celebrity guest or guests). Tokens are sold at the show at the Token Booth.

Where do I pick up my pre-ordered tokens?
Pre-ordered tokens (for Wellington Armageddon these will be for Tom Welling and Nicholas Hoult) do not need to be validated, you can just line up when it is time for your photo or autograph session.

Will there be tokens available on the day?
Yes, there will be tokens available to purchase on the day at our Token Booth.

Where is the Token Booth?
The Token Booth is located on aisle 27 next to the Celebrity Signing Area.

I missed my photograph session, what can I do?
We recommend arriving at the Photo Booth at least 15 minutes prior to the allocated start time of your photo session and joining the queue. If you do miss your allocated session, please head to the Token Booth to discuss your alternative options. Please note: Photo and Autograph Tokens are non-refundable and non-exchangeable. Armageddon Expo is under no obligation to refund or exchange in circumstances of missed sessions.

Where do I pick up my celebrity photos?
We have a photo collection area outside the Photo Booth. Please allow 30-60 minutes after your photo session for your photo to be available.

What is an Absentee Pack?
An Absentee Pack is the way to purchase an autograph if you can’t attend the show. Absentee Packs go on sale two weeks before the event. Simply chose the autograph you want and purchase the autograph and shipping and we’ll arrange the rest!

Can I get a personal item signed by a guest?
We provide a range of 8x10 prints for autographs however, you may choose to bring a personal item to be signed. The signing of personal items is at the discretion of the guest. Please do not bring anything inappropriate. Items such as DVD’s, books, pop figures and posters are acceptable.

Can I bring gifts for a guest?
Guests love meeting their fans at Armageddon. We understand sometimes you would like to bring presents as a sign of your appreciation of them however, please remember many of our guests have travelled from overseas and are often unable to take presents back home with them. If you bring a gift it is at the discretion of the guest if they accept it.

Can I take selfies with the celebrity guests?
Taking selfies with guests during their panel or on the convention floor is not allowed. However, we do have the option of purchasing a Selfie Token, selfies take place during guest signing sessions and will be available to purchase from the event Token Booth on the day. Selfie's will be priced the same as an Autograph, PLUS! You can save $10 by purchasing a Selfie and Professional Photograph Package.Please note: Only one person is permitted to be in the Selfie (plus guest). The Selfie and Professional Photo Package discount only applies when the package is purchased for a singular guest.

How many people can be in each photo op? Up to three people per token (not including the guest) can be in each photo op. This means you can split the cost of a photo token three ways making a photo with your favorite guest super affordable!

Can I get multiple copies of my photo?
You sure can. Our photographer Gino and his team from Cactus Photography will have reprint options available at the Photo Collection area.


Cosplay FAQs

What cosplay props can I bring?
The Health and Safety of our attendees, staff and vendors is Armageddon’s number one priority, and we have a strict weapons and prop policy to ensure this, if you’re planning to attend any of our events with a prop, make sure it matches convention safety standards by checking out our Weapons and Prop policy here: https://www.armageddonexpo.com/Weapons-Policy/ 

Please note: In light of the recent terror attacks in Christchurch we have recently updated our cosplay and weapons policy to include two new stipulations.

1. ALL real life inspired military clothing is not permitted; this includes costumes for characters from the likes of Stargate, Call of Duty, Captain America (in his military uniform, his superhero costume is fine) etc. If the characters costume is inspired by real life military or SWAT gear you will not be allowed to wear it at the event. Whilst people at the event may know which character you are dressed as members of the public outside of the event will likely not, this is one of the many reasons we feel the need to make this change. There is millions of characters out there you can cosplay, just don't pick one with a military uniform!

2. ALL realistic looking/ imitation firearms whether they are handmade, a toy or not will not be permitted. items that have the appearance of a working firearm, even where they do not function as one, are classified as imitation firearms. As imitation firearms can cause public alarm, these will not be permitted at our event. Weapons from sci-fi and fantasy shows and brightly coloured toy weapons that clearly do not resemble working firearms will be permitted.

What is your harassment policy?
At Armageddon Expo we value the safety of our attendees and want everyone to have a safe, enjoyable time at our event. We firmly believe in the saying cosplay is not consent. Please ask cosplayers before photographing them and treat all your fellow attendees respectfully. If you witness or experience harassment please tell a member of the Armageddon staff or security team.

What is the Cosplay Parade?
The Cosplay Parade is an opportunity to show off your awesome costume and efforts without the pressure of the competition. Anyone is welcome to join. To take part all you need to do is sign up on the day at the Info Desk. For more info check out our website: https://www.armageddonexpo.com/Events/Instance/Cosplay-Parade 

For other cosplay questions check out Cosplay FAQs Link: https://www.armageddonexpo.com/General-Info/Cosplay-FAQs/ 


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Upcoming Events

Christchurch Armageddon

June 1-3rd 2019, Horncastle Arena
Saturday 1st - 10am to 5pm
Sunday 2nd - 10am to 5pm
Monday 3rd - 10am to 4pm
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Tauranga Armageddon

June 8-9th 2019, Baypark Arena
Show hours are 10am to 5pm both days
(Early Access from 9am)
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Auckland Armageddon

October 25-28th 2019, ASB Showgrounds
Friday 25 October - 6pm to 9pm
Saturday 26 October - 9am to 5pm
Sunday 27 October - 10am to 5pm
Monday 28 October - 10am to 5pm