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Venue FAQs:

Where is the event?
ASB Showgrounds, 217 Greenlane West, Epsom, Auckland 1051
Venue website: http://www.asbshowgrounds.co.nz/ 

What kind of parking is available?
Venue parking is available as well as street parking in the surrounding areas. You can find more information here: https://www.armageddonexpo.com/General-Info/Transport-for-Auckland/ 

What public transport routes are available?
Bus routes are available. Please note that trains in Auckland are due for scheduled maintenance during Labour Weekend so using the train will not be an option. For more info see the Auckland Transport website: https://at.govt.nz/bus-train-ferry/service-announcements/future-works-on-the-auckland-rail-network/

What times is the show open?
Friday 19th October - 6pm to 9pm
Saturday 20th October - 9am to 6pm
Sunday 21st October - 10am to 6pm
Monday 22nd October - 10am to 5pm

Is there an ATM?
Yes, an ASB ATM is available in the main entry area next to the Information Desk. The line for this ATM is often long so we recommend getting cash out before the event as not all exhibitors take eftpos.

What happens if I lose my child?
If you see or have lost a child, head over to the Info Desk (located just inside the main entry doors). If you have lost a child, our staff members will ask for a description (gender, age, defining features, their outfit) to help others locate your child or children. We recommend writing your phone number on your child’s arm in felt pen or labelling their clothes to help with this process.

Where can I find lost property?
Lost property will be stored at the Info Desk (located just inside the main entry doors). Check in with our team there to see if they have your lost property. If you realise you’ve lost something after the event has closed you will need to contact ASB Showgrounds directly: http://www.asbshowgrounds.co.nz/contact/

Can you page someone for me?
No, sorry. Our paging system is reserved for important event announcements only.

Is there cloakroom services?
No, sorry. The venue does not offer cloakroom services. Any valuables you have should be kept on your person or not brought into the venue.

Where is First Aid?
First Aid is located opposite the Info Desk inside the main entry, outside the entry to Hall 2 and 3.

What food is available?
There is a venue cafe and coffee carts inside and a huge range of food trucks outside.

Can I bring my own food and drink?
Yes, you can. In fact, we recommend bringing your own water and snacks!

Can I smoke at the venue?
No. ASB Showgrounds is a no-smoking venue. In order to smoke you must go outside to the carpark. Please ask venue security if you’re unsure.

Is the event accessible to those with wheelchairs?
Yes ASB Showgrounds is accessible to those with wheelchairs.

Is there a Parents Room?
Yes, the Parents Room is located at the end of the concourse inside the Logan Campbell Centre.

Is there wifi?
No, public wifi is not available during the event.

 

Event FAQs:

What can I buy at the show?
There is a huge range of exhibitors selling all sorts of goods including but not limited to pop culture merchandise, clothing and accessories, gaming tech, films, comics, games and handmade artwork and crafts.

Do you have to pay extra for panels?
No, all panels are free. Auckland Armageddon has three stages, one (Main Stage) located inside the Logan Campbell Centre and two (Stage Two, Cosplay Stage) located upstairs. There are VIP panels that are exclusive to Premium Pass and Ultra Pass holders only, but these are only held at certain times on Stage Two.

What kind of entertainment can I expect to see at the event?
Auckland Armageddon has three stages which will feature celebrity and event panels, anime screenings, and cosplay activites (parade and competition). There are also various vendors who provide activities like LaserTag, Airsoft shooting, inflatable amusements, live wrestling and collector card tournaments (Yu-Gi-Oh!, Pokemon, Magic the Gathering).

Will there be a Pokemon Go event at Auckland?
Unfortunately the Pokemon Go event in Wellington this year was completely organised by Niantic and we do not have any say in where and when they will hold future events.

Can I leave the venue and come back in the same day?
Yes, but you will need to make sure you get a stamp as you leave the venue which allows you one re-entry and is only valid for the same day your ticket was purchased for.

What celebrity guests are attending?
Our epic line-up of celebrity guests can be found here: https://www.armageddonexpo.com/Guests/. Please note all Guests appear health and work commitments pending.

Can I film/take photos at the event?
General event photos and videos are accepted. Please note: filming panels and filming or photographing the celebrity guest signing area and photo booth is prohibited. For Media Enquiries please click here: https://www.armageddonexpo.com/Media-Enquiries/ 

Can I bring my drone?
No. Drones are prohibited both inside and outside the venue.

What is your photography policy?
Please be advised that photographs will be taken at this event for use on the Armageddon expo website, for use in promotional and/or marketing materials. By entering the expo, you consent to Armageddon expo photographing and potentially using your image and likeness for promotional or marketing purposes.

Can I record or livestream panels?
No, the filming and/or streaming of panels is not allowed.

Can I volunteer at Armageddon?
To express interest in volunteering at Armageddon check out our website: https://www.armageddonexpo.com/Volunteering-At-Armageddon/ 

Who is the organiser of the show?
Beyond Reality Media Premiere Event Management Ltd. (BRM) Is the company that runs all of the Armageddon Expo events. BRM was created back in 1995 by Bill and Adele Geradts who are passionate about creating events for like-minded fans.

 

Ticketing FAQs:

Where do I get tickets from?
Tickets can be pre-purchased online from www.iticket.co.nz or from the venue on the day.

Can I buy tickets at the door?
A limited amount of tickets are available on the day but we recommend purchasing your tickets ahead of time to avoid disappointment.

What is your refund policy?
Guests appears health and work commitments pending. Armageddon reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements and audience capacity.

In regards to autograph and photograph tokens, If you have purchased an autograph or photo token for a guest who cancels their appearance you will be offered a refund or the chance to exchange your token(s) for another guest. Please note that photo and auto tokens for attending guests are non-refundable and non-exchangeable. Armageddon Expo is under no obligation to refund or exchange in circumstances of missed sessions.

In regards to ticket refunds, iTICKET generally can not issue refunds or exchanges after a ticket has been purchased. Please be sure you choose your tickets carefully and agree to the terms and conditions of sale before confirming your purchase.

Can you scan tickets from my phone or do I need them printed out?
Yes we can scan printed tickets or digital tickets from your phone.

What is a Premium Pass?
A Premium Pass is one of the Auckland Armageddon VIP Passes. For more information on what the pass offers check out: https://www.armageddonexpo.com/General-Info/Auckland/ 

What is an Ultra Pass?
An Ultra Pass is one of the Auckland Armageddon VIP Passes. For more information on what the pass offers check out: https://www.armageddonexpo.com/General-Info/Auckland/ 

Do kids get in for free?
Children aged 4 years and under are free (with an accompanying paying adult) and do not require a ticket. Children 5-12 are $12.00 each.

Do you offer a Family Pass?
Yes, a Family Pass (2 adults and 3 children) is available for $65.00.

Do you offer a Student Discount?
Yes, a student ticket (ID necessary) is available for $23.00

Do you offer a Senior Discount?
No, senior tickets are not available for this event.

Do you offer a discount for carers?
No, carers discounts are not available for this event.

Where do I pick up my pre-ordered tickets?
If you've pre-purchased your ticket, don't wait in line when you arrive at the venue, just head straight to the new pre-sales entry gate inside the main entrance marquee when you arrive, which is the iTICKET "express entry" lane.

Where do I pick up my pre-ordered VIP Pass?
Once inside the event you’ll need to head to the Token Booth in Hall 6 to collect your VIP Pass (and corresponding tokens if you purchased the Ultra Pass)

 

Tokens FAQs:

How do I get a photo or autograph with a celebrity guest?
You can only get an autograph or photograph by purchasing a token. One Autograph Token gets you one signature per guest per item (e.g. one DVD and one poster would require purchasing two tokens). One Photograph Token can include up to 3 people in the photo (excluding the celebrity guest or guests). Tokens are sold at the show at the Token Booth and are also available to pre-order online from iTicket.

Where do I pick up my pre-ordered tokens?
Pre-ordered tokens must be scanned and validated at the Token Booth in Hall 6. We recommend doing this as soon as you arrive at the event.

Will there be tokens available on the day?
Yes, there will be tokens available to purchase on the day at our Token Booth.

Where is the Token Booth?
The Token Booth is located in Hall 6 which is across from the main entrance marquee and the Logan Campbell Centre.

I missed my photograph session, what can I do?
We recommend arriving at the Photo Booth at least 15 minutes prior to the allocated start time of your photo session and joining the queue. If you do miss your allocated session, please head to the Token Booth to discuss your alternative options. Please note: Photo and Autograph Tokens are non-refundable and non-exchangeable. Armageddon Expo is under no obligation to refund or exchange in circumstances of missed sessions.

Where do I pick up my celebrity photos?
We have a photo collection area next to the Token Booth in Hall 6. Please allow 30-60 minutes after your photo session for your photo to be available. å

What is an Absentee Pack?
An Absentee Pack is the way to purchase an autograph if you can’t attend the show. Absentee Packs go on sale two weeks before the event. Simply chose the autograph you want and purchase the autograph and shipping and we’ll arrange the rest!

Can I get a personal item signed by a guest?
We provide a range of 8x10 prints for autographs however, you may choose to bring a personal item to be signed. The signing of personal items is at the discretion of the guest. Please do not bring anything inappropriate. Items such as DVD’s, books, pop figures and posters are acceptable.

Can I bring gifts for a guest?
Guests love meeting their fans at Armageddon. We understand sometimes you would like to bring presents as a sign of your appreciation of them however, please remember many of our guests have travelled from overseas and are often unable to take presents back home with them. If you bring a gift it is at the discretion of the guest if they accept it.

Can I take selfies with the celebrity guests?
Taking selfies with guests at their signing table, during their panel or on the convention floor is not allowed. Please purchase a photo op token if you would like a photo with a guest.

How many people can be in each photo op?
Up to three people per token (not including the guest) can be in each photo op. This means you can split the cost of a photo token three ways making a photo with your favorite guest super affordable!

Can I get multiple copies of my photo?
You sure can. Our photographer Gino and his team from Cactus Photography will have reprint options available at the Photo Collection area.


Cosplay FAQs:

What cosplay props can I bring?
The Health and Safety of our attendees, staff and vendors is Armageddon’s number one priority, and we have a strict weapons and prop policy to ensure this, if you’re planning to attend any of our events with a prop, make sure it matches convention safety standards by checking out our Weapons and Prop policy here: https://www.armageddonexpo.com/Weapons-Policy/ 

What is your harassment policy?
At Armageddon Expo we value the safety of our attendees and want everyone to have a safe, enjoyable time at our event. We firmly believe in the saying cosplay is not consent. Please ask cosplayers before photographing them and treat all your fellow attendees respectfully. If you witness or experience harassment please tell a member of the Armageddon staff or security team.

What is the Cosplay Parade?
The Cosplay Parade is an opportunity to show off your awesome costume and efforts without the pressure of the competition. Anyone is welcome to join. To take part all you need to do is sign up on Friday 19th or Saturday 20th at the Info Desk. For more info check out our website: https://www.armageddonexpo.com/Events/Instance/Cosplay-Parade 

For other cosplay questions check out Cosplay FAQs Link: https://www.armageddonexpo.com/General-Info/Cosplay-FAQs/ 


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Upcoming Events

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Saturday 20 October - 9am to 6pm
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